Entry and payment
- Check that the tournament is open for entries.
- Make sure your submission was not rejected.
- If payment was interrupted, reopen the entry page and try again.
BattleBling Help Center
Troubleshooting
Use this checklist to fix the most common issues quickly.
Login and onboarding
- Make sure you are using the right sign-in method.
- If you reset your password, return using the reset link.
- Complete onboarding before using your dashboard tools.
- If a page does not match your role, you may be redirected automatically.
Voting issues
- Confirm the match is live and not expired.
- Refresh the tournament page to get the latest status.
- If you already voted, additional votes are blocked for that match.
Notifications and profile
- Open Notification Settings and confirm your alerts are turned on.
- Check quiet hours if notifications seem delayed.
- After profile edits, refresh your public page to verify changes.
- Follow more relevant tournaments and creators for better recommendations.
Payout checks
- Payouts can stay pending until tournament settlement finishes.
- Creators can check payout status on the Earnings page.
- Tournament Directors should confirm settlement before reporting delays.
- Admins can review and retry failed payouts on the Admin page.
Contact support when
- Payout failures repeat across multiple users or tournaments.
- Payments are confirmed but entries are not updating.
- Users cannot complete onboarding or authenticate reliably.
- Moderation or dispute queues are blocked for extended periods.